Refund policy

We have a 05-day exchange policy, which means you have 05 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


You can always contact us for any return question at our WhatsApp.

Trade name: X Wear Pakistan

Phone number: 03241247121

Email: info@xwearpk.com

Physical address: Nazimabad, Karachi 74000, Pakistan

NTN number: A229596-6

Trade number: 687470


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Custom products (such as special orders or personalized items).

Unfortunately, we cannot accept exchange on sale items.